Veritas Backup Exec

LiveVault Online Backup and Recovery Service replaces your traditional backup software. However, you can run VERITAS Backup Exec for NT (version 7.2 or newer) on the same computer as LiveVault Online Backup and Recovery Service. If you choose to run both applications, you must perform the additional configuration specified in this topic.

If you are using a different version of Backup Exec, contact Customer Service for assistance.

Add Backup Exec processes to LiveVault "suspect process" registry setting

Some Backup Exec processes modify a file's properties during its backup. For example, when Backup Exec backs up a file during a Normal or Incremental backup, it clears the Archive bit to indicate that the file was backed up. When this bit is cleared on a file, the LiveVault Online Backup and Recovery Service will determine that the file was changed and will back up the file changes. This results in unnecessarily high continuous backup activity which will negatively impact your computer operations.

To prevent this problem, the Backup Exec process that is responsible for updating the archive bit (beremote.exe) must be part of a LiveVault "suspect process" registry setting that enables the LiveVault Online Backup and Recovery Service replication technology to identify that the process is merely updating the archive bit (not actually changing the file), and thus avoid replicating the files unnecessarily. In addition, the process bengine.exe also must be part of the registry setting. LiveVault Online Backup and Recovery Service Agent version 4.0 and later automatically includes beremote.exe in the LiveVault registry setting, and Agent version 3.3.1 and later includes bengine.exe. LiveVault Online Backup and Recovery Service will continue to identify when the file content has actually changed and back it up appropriately.

If you are running an earlier Agent version, contact Customer Service for assistance.

Excluding Backup Exec catalogs, internal data, and SNMP notifications

To avoid unnecessarily high data change rates and excessive use of network bandwidth, the Backup Exec catalogs, internal data, and SNMP notifications must be excluded from the LiveVault Online Backup and Recovery Service backups.

LiveVault Online Backup and Recovery Service Agent version 4.0 and later automatically excludes the catalogs and internal data. If you are running an earlier Agent version, you must manually create these exclusions. For all Agent versions, you must manually exclude the SNMP notifications file.

In the tree view on the Files to Backup tab, you will see the icon for the automatically excluded directories. Parent directories of the automatically excluded directories are marked in MyLiveVault with one of the "partially excluded" icons, either (if a parent directory is selected), or (if a parent directory is not selected).

  • Backup Exec catalogs

    The Backup Exec catalogs path is specified in the registry key:

    HKLM\SOFTWARE\VERITAS\Backup Exec\Engine\Misc value Catalog Path

    For example, if the catalog path is C:\Program Files\VERITAS\Backup Exec\NT\Catalogs, create the exclusion:

    Exclude C:\Program Files\VERITAS\Backup Exec\NT\Catalogs\*

  • Backup Exec internal data

    The Backup Exec internal data directory path is specified in the registry key:

    HKLM\SOFTWARE\VERITAS\Backup Exec\Engine\Misc value Data Path

    For example, if the internal data directory path is C:\Program Files\VERITAS\Backup Exec\NT\Data, create the exclusion:

    C:\Program Files\VERITAS\Backup Exec\NT\Data\*

  • SNMP notifications file

    The default path is:

    C:\Program Files\VERITAS\Backup Exec\NT\besnmp.trc

Advanced Open File Option is incompatible

The Backup Exec Advanced Open File Option is not compatible with LiveVault Online Backup and Recovery Service. Do not install or run the Advanced Open File Option on the same computer with LiveVault Online Backup and Recovery Service.


Related Information

Excluding Files from Backup
Automatic and Recommended Backup Exclusions