AMS AfW Backup Configuration
AMS Services, Inc. offers their AfW customers LiveVault Online Backup and Recovery Service
as an Internet backup solution for their AfW database server. Using client/server
technology and Microsoft SQL, AfW is AMS's management system solution for the medium to
large size insurance agency marketplace. For more information about AMS products and services, call (800) 444-4813 or
visit their Web site at www.ams-services.com.
Use the following guidelines when configuring your AMS AfW database server backup
using LiveVault Online Backup and Recovery Service.
Configuring AfW backup
To configure back up of an AfW database server:
Configure the Files and Directories backup configuration
to back up the entire AfW database server:
Select all volumes, directories, and files. This includes
the operating system, SQL server and AfW program files.
Note: By default,
the entire computer is selected for backup.
If you choose not to back up the entire computer, then you should
minimally select the following AfW directories, including their
subdirectories.
X:\AGENA\AFWSHARE\* (plus subdirectories) X:\AGENA\AFWPGM\* (plus subdirectories) X:\AFWUTIL\* (plus subdirectories)
The AFWSHARE and AFWPGM directories are usually located in the \AGENA directory, and the AFWUTIL
directory is usually located in the root volume. However, they may be in
different locations (for example, all located in the root volume). In some
installations they may be located on different volumes or on different
servers. Volumes are shown as X
in the paths above. See the AfW Solution 13484 for information about how to
locate your AfW directories. To
access the AMS AfW Support site, go to
www.ams-support.com.
Important: We strongly recommend that you
back up your entire computer. If you choose not to back up the entire
computer, you will not be able to perform a disaster recovery using LiveVault Online Backup and Recovery Service.
However, after rebuilding and reinstalling your computer, you will be able
to restore the AfW program files that you had backed up (as specified
above), as well as your AfW database (backed up on its own database backup
configuration).
Exclude the msg.log file. This file contains the output from the Database Consistency check on the AfW database (which is run by the
AMS Backup Utilities each night when
no users are online). This file is replaced each night and does not need to
be restored.
The path for this file is commonly:
C:\afwutil\msg.log
Select the box to back
up the Windows registry/System State. If you do
not back it up, you will not be able to perform a disaster recovery, and you may
not be able to restore your databases or applications.
Note: By default, the
registry/System State is backed up as part of your Files and
Directories backup configuration. If you are also using Veritas Backup Exec to back up the AfW
database server, refer to
Veritas Backup Exec
for additional configuration requirements. If you are running other software applications on the
database server, you should contact your vendor for information about which
other directories need to be backed up. We generally recommend setting your schedule to continuous backup, 24x7, so your changes are always being backed up. However, you can
set any schedule you desire.
Create a separate database backup configuration for the
AfW database:
Select the directories containing the AfW database files, including
subdirectories:
Note: These directories may span multiple volumes (with volumes shown as X in the
paths above). See the AfW Solution 9650 for information about
how to verify your database locations.
To access the AMS AfW Support site, go to
www.ams-support.com.
We generally recommend setting your schedule to continuous backup, 24x7, so your changes are always being backed up. However, you can
set any schedule you desire.
Upgrading SQL Server on the AfW database server
When you upgrade to
SQL Server 2000 from SQL Server 7.0 on the AfW database server, the location for the SQL
data changes and AfW will put your data in the new path. However, the AfW database backup configuration will not be automatically updated
with the new SQL paths. You must manually
update the AfW database backup configuration.
The AfW database file directories are usually:
Note: The AfW database directories may span multiple volumes
(with volumes shown as X in the paths above). See the AfW Solution 9650 for information about
how to verify your database locations.
To access the AMS AfW Support site, go to
www.ams-support.com.
Related Information
AMS AfW Restore
Configuring Backup
Excluding Files from Backup
Modifying a Database Backup Configuration
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