Managing Your Computers: An Overview

As a user for your company account, you can access and manage the set of computers assigned to you. This may include all computers for your company account or a subset of the computers.

For each computer you can view the following properties:

• Computer name.

• LiveVault Online Backup and Recovery Service Agent software version.

• Technical contacts.

• List of users who can access or manage the computer.

• Amount of bandwidth that can be used for backup.

• Whether status reports for the computer are emailed to the primary technical contact.

However, only users assigned the appropriate capability can add a new computer or change a computer's properties.

To back up a computer with LiveVault Online Backup and Recovery Service, you must first add it to your company account through MyLiveVault, then install the service software on the computer. Then you configure backup for the computer. After the initial backup configuration, you can then modify the computer's properties and manage backup.

Note: A specific computer can only be defined for a single company account in LiveVault Online Backup and Recovery Service. You cannot add the same computer to multiple company accounts.

What do you want to do?

• Add a computer that you want to back up.

• Change the list of users who can access or manage a computer.

• Assign a new primary or secondary technical contact for a computer.

• Change the name of a computer.

• Enable or disable periodic status report emails for a computer.

• View the Agent software version running on a computer.

• Upgrade the Agent software version on a computer.

• Remove a computer from LiveVault Online Backup and Recovery Service; for example you will want to delete a computer that you have removed from your network.

• Remove all your computers from LiveVault Online Backup and Recovery Service.

Related Information

Understanding Computer Assignments and User Management Capabilities